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Registration Queries

Your registration never expires! If you're having trouble accessing your account, our Customer Support Team is here to help.

To update your personal information, log in to your account and head to the "Personal Details" section. You can make all the changes you need there.

If you've forgotten your password, just click on the "Forgot Password" link. We’ll send you an email with simple instructions to reset it. 

No, registration on our website is completely free! Signing up allows you to enjoy exclusive benefits without any cost.

General Queries

Keep up with our latest collection by following our newsletter for the freshest arrivals and exclusive updates.

Yes, we happily accept returns and exchanges! For full details on our policy, head over to our Returns and Exchanges page.

Optexia is your ultimate online fashion destination, offering a wide range of premium styles for both men and women. To know more about our brand and mission, check out our About Us page.

Anyone who loves fashion and quality apparel can shop with us at Optexia! Whether you're after trendy pieces for men or women, we have something just for you. 

Return & Refund FAQs

Refunds are only offered for products that are in perfect condition. Items that show signs of damage, wear, or misuse may not be eligible for a refund.

Once we inspect the returned product and confirm it meets our quality standards, we’ll process your refund within 5 to 7 business days. The refund will be issued to your original payment method.

To start a return, simply email us at elitecodeventures@gmail.com or log into your account on our website and select the return option within 48 hours of receiving your order.

You can return items within 48 hours of delivery, as long as they’re unused, undamaged, and in their original condition with all tags, packaging, and the invoice intact.