Your Privacy, Our Priority
At Optexia, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you browse our website or make a purchase. Our goal is to ensure complete transparency, so you can shop with confidence, knowing that your data is handled responsibly.
Who We Are
Operated by Elitecode Ventures, Optexia is more than just a shopping platform, it’s a community. We cherish every customer and strive to provide a seamless and secure shopping experience. Throughout this policy, "we," "us," and "our" refer to Elitecode Ventures, while "you" represents our valued customers who bring our brand to life.
Understanding Our Privacy Commitment
By using Optexia, you agree to our privacy guidelines. We encourage you to read this policy carefully to understand how your information is collected and used. If you have any questions, our support team is always here to help. Your trust means everything to us, and we are dedicated to keeping your personal details secure.
How We Handle & Protect Your Information
At Optexia, we respect your privacy and are committed to securing your personal information while providing a seamless shopping experience. When you browse, sign up, or make a purchase, we may collect basic details like your name, email, phone number, shipping address, and payment information. This helps us process orders smoothly, personalize your experience, and enhance our services using cookies.
Data Security
We take data security seriously. Your personal details are strictly used for:
- Processing and managing your orders efficiently
- Providing tailored promotions based on your preferences
- Enhancing website functionality and user experience
We never sell or misuse your personal information. Your trust is our top priority!
Your Rights And Data Control
At Optexia, we believe in giving you full control over your personal information. As a valued customer, you have the right to:
- Access the personal data we store about you
- Update your details whenever needed
- Request deletion of your information if you choose to
If you need assistance or have concerns about your data, our support team is here to help. Your privacy is our priority, and we ensure transparency at every step.
Managing Your Preferences
We respect your choices and make it easy for you to manage your data. You can:
- Unsubscribe from marketing emails anytime
- Modify your data-sharing preferences
- Understand exactly how your information is used
Simply reach out to us if you need assistance, and we’ll ensure a smooth and hassle-free experience.
Third-Party Links & External Services
For your convenience, Optexia may feature links to third-party websites or services. However, please note:
- These external sites have their own privacy policies that may differ from ours
- We recommend reviewing their policies before sharing any personal information
- While we partner with trusted platforms, we are not responsible for their privacy practices
Always exercise caution when navigating away from our site, and feel free to reach out if you have any concerns.
Protecting Children’s Privacy
Keeping online experiences safe is a top priority at Optexia. Our platform is designed for users aged 18 and above, and we do not knowingly collect personal data from minors.
If we ever discover that a child’s information has been collected unintentionally, we take immediate action to remove it.
For Parents & Guardians:
We encourage you to monitor children’s online activities to ensure a secure browsing experience.
At Optexia, we are committed to fostering a safe, respectful, and privacy-focused environment for all our visitors.
Our Data Retention Policy
At Optexia, we value responsible data management. Your personal information is stored only for as long as necessary and securely removed when no longer required.
How Long Do We Keep Your Data?
To enhance your shopping experience and comply with regulations, we typically retain:
- Account details & order history
- Browsing activity & preferences
- Retention Period: 8-12 months
This allows us to provide:
- Personalized recommendations based on your interests
- Smooth order management and customer support
- Compliance with legal and regulatory requirements
After this period, we take strict measures to delete or anonymize your data, ensuring it cannot be traced back to you.
When Is Data Retained Longer?
In some situations, we may need to keep certain information for a longer period, including:
Legal & Regulatory Compliance – If required for tax, legal, or financial purposes
Fraud Prevention & Dispute Resolution – To protect against fraud, handle disputes, or enforce policies
Your data is never stored longer than necessary and is used strictly for these essential purposes.
Contact Us
If you have any concerns about your privacy, data retention, or rights, feel free to reach out.
Email us at: elitecodeventures@gmail.com
Our team is always ready to assist and ensure your personal information remains safe, secure, and handled transparently.
